Terms of Service

Order Placement and Payment

When you place an order with Frost Buddy | Drinkware Like No One Else | Faith, Family, Community, you are submitting a request to purchase items selected from our Accessories, Drinkware, and New Arrivals collections.

Each order is subject to verification and approval based on product availability and additional checks, which may include fraud prevention, pricing accuracy, and inventory confirmation in compliance with applicable U.S. laws. If your order cannot be fulfilled after payment has been processed, Frost Buddy will promptly issue a refund in line with the specific circumstances.

All payment methods and any fees associated with your purchase will be clearly displayed during checkout, allowing you to review them prior to finalizing your order.

Shipping and Returns

Please refer to our separate Shipping & Delivery and Returns & Refunds policy pages for detailed information on available shipping choices, estimated delivery times, and eligibility for returns or refunds.

We strongly encourage reviewing these policies before completing your purchase. Note that while we provide estimated delivery windows, these are not guaranteed unless explicitly stated, and actual delivery times may be affected by factors beyond Frost Buddy’s control.

Use of the Frost Buddy Website

By accessing and using the Frost Buddy website, you agree to adhere to all applicable laws and commit to lawful and responsible behavior on the site.

Any action that disrupts the website’s operation, attempts unauthorized access, misuses our content, or harms other users or services is strictly prohibited.
You are responsible for ensuring the accuracy and completeness of all information you provide during checkout or other site interactions.

Product Information Accuracy

Frost Buddy strives to maintain accurate descriptions, images, colors, and specifications for all products, including examples like the Thicc Buddy 16oz | ONE Lid and Backpack Buddy | Berry Blitz. Variations in product appearance may arise due to screen settings, lighting conditions, or manufacturing processes.

Product availability and details may be updated regularly; where inconsistencies occur, product-specific information will take precedence over general statements.

Intellectual Property

All materials on the Frost Buddy website — including but not limited to text, images, logos, graphics, designs, and layouts — are protected by intellectual property laws.

Use of the site’s content is strictly limited to personal, non-commercial purposes. Unauthorized copying, reproduction, distribution, or commercial exploitation of any materials without explicit permission from Frost Buddy is prohibited unless allowed by law.

Third-Party Services

Frost Buddy relies on third-party providers for payment processing, analytics, shipping, and other operational functions. These third parties have their own terms and privacy policies, for which Frost Buddy is not responsible except where legally required.

Limitation of Liability and Disclaimer

Our website and services are provided "as is" without guarantees of continuous or error-free operation.

To the maximum extent permitted by law, Frost Buddy disclaims all warranties and liability except those that cannot be legally excluded or limited.

Changes to These Terms

Frost Buddy may modify this Terms of Service page at any time. Updates will be published here, and your continued use of the website after changes indicates your acceptance of the revised terms, within the scope of applicable law.